Nottingham Venues Signs the Hoteliers’ Charter

The company demonstrates its commitment to being a leading employer and providing an excellent workp

13 May 2024

Nottingham Venues has announced that it has signed the Hoteliers’ Charter, the national standard that champions the hospitality industry and advocates for working in hotels as a viable long-term career choice.

In becoming a Charter Hotelier, one of only three in Nottinghamshire, Nottingham Venues is demonstrating its commitment to its 270 employees and to providing a workplace environment built on the foundations of respect, fairness, equality, diversity and opportunity.

By signing the charter, Nottingham Venues also re-affirms its commitment to supporting employees’ career development, their wellbeing and to ending low pay.

Tom Waldron-Lynch, General Manager of Nottingham Venues comments: “We take the wellbeing of our employees seriously and have worked hard to ensure that we are a leading employer within our sector. In 2022, we became a living wage employer, and we offer some of the most competitive salaries and pension packages in the hospitality industry. We support our colleague’s wellness with a range of initiatives, including a team of Mental Health First Aiders, and offer the opportunity for all our employees to request flexible working.”

“The ambitions of the Hoteliers’ Charter to raise standards and demonstrate that working in hospitality is a viable long-term career choice reflect our own.  By becoming a Charter Hotelier, we are confirming to our current team and those who wish to join us that we are committed to their wellbeing and to recruiting, developing, and retaining the best talent in our industry.”

The move to achieve Charter Hotelier status is the latest part of Nottingham Venues’ People Development Strategy led by HR Director Suzie Adams who joined the business in 2022. Since then, there have been measurable improvements in employee’s happiness and satisfaction at work. Nottingham Venues’ staff engagement score of +67 is above the industry average and the company benchmarks well against others in the industry.

Nottingham Venues is a collection of hospitality destinations located on the University of Nottingham’s campuses - including the 4* Orchard Hotel & Restaurant, the Jubilee Hotel and Conferences venues, Campus Venues and the East Midlands Conference Centre. It provides meeting space from 5 to 1000 delegates, with over 40 meeting rooms, 2000 sq. ft. of exhibition space and 300 bedrooms at the Orchard Hotel and Jubilee Hotel combined. 

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