Full PCO
Mrs Heather Enticott
The Compleat Group
Personal Statement
As an experienced business owner I have a demonstrated a history of delivering high quality events and exceeding client expectations time after time. Skilled in Event Management, Association Management, Abstract Management, Corporate Dinners, Award Ceremonies, Business Development, and Marketing to name a few. I work closely with our clients, building strong and long-lasting business relationships, relieving their stress and elevating the visibility of their organisation.
Role & Skill Areas
Having run Compleat since 2004 I have demonstrated a determination to constantly improve and hone my knowledge within the industry. I work hard to ensure our Association clients retain and grow their membership through effective communication and policy. Supporting them to remain GDPR compliant and with Management Accounts, VAT and many other aspects of their Association Management. Working on a variety of events my role is to ensure year on year each and every event delivered, regardless of size or budget is managed with care and respect for our clients reputation.
Prior to running Compleat I worked for an Association and a Pharmaceutical Company, supporting with their events and product launches. Over more than three decades my entire focus has been on every aspect of Association and Event Management. Together the Compleat Team bring a wealth of skills and passion for our clients' success.
Experience
Association Management
The Compleat Group provides a full Secretariat Service to our clients – including, but not limited to:
• Membership - Retention, Renewals & Financial Management
• Inbox Management – responding and redirecting as required
• Switchboard
• Website Management
• Marketing and Social Media
• Bookkeeping
• Board Meetings support and minute taking
• AGMs
Event Management
We will support with as much or as little of each event as is required. Some clients request support with a specific service, we work with others from venue finding through to evaluations, managing every aspect of their event.
Here are a few of the services available:
• Venue Finding and Negotiation
• Accommodation Booking Service
• Conference and Social Events Programme planning
• Event software to manage, registrations, payments and abstract submissions
• Delegate, Speaker and Exhibitor Management
• Financial Management
• Microsite, supply, design and content management
• Conference Apps
• Planning and administration of event programmes
• On-site support
• 3rd party supplier management – AV, Exhibition Contractors, Caterers +
Address
Primary Address (Business)
The Compleat Group
Lancaster Court
8 Barnes Wallis Road
Fareham
Hampshire
PO15 5TU
United Kingdom
Phone: 01489 668333
Mobile: 07870 213798
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